> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smartwpplugins.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Analytics order filters
> Filter Analytics → Orders by location, payment method, shipping method and customer role
Analytics order filters adds more choices to **Advanced filters** on WooCommerce's Orders report: where the order was sent or billed, how it was paid and shipped, and who ordered it.
**Shows in:** Analytics → Orders, under Advanced filters
This power-up needs WooCommerce Analytics on. Turn Analytics on in **WooCommerce → Settings → Advanced → Features**. Until then the power-up won't switch on.
## Turn it on
1. Go to **WooCommerce → Powerups** and switch on **Analytics order filters**.
2. Open **Analytics → Orders**, choose **Advanced filters**, and click **Add a filter**.
The summary numbers, chart, table and CSV export all follow the filters.
## The filters
| Filter | Match | How you pick |
| - | - | - |
| **Billing country** or **Shipping country** | Includes / Excludes | Search and pick countries |
| **Billing state** or **Shipping state** | Includes / Excludes | Search and pick states |
| **Billing city** or **Shipping city** | Includes / Excludes | Type the city |
| **Payment method** | Is / Is not | Pick from your payment methods |
| **Shipping method** | Is / Is not | Pick a method type ("Any Flat rate") or a method in one zone |
| **Customer role** | Is / Is not | Pick a role, or **Guest (no account)** |
* **City** is an exact match. Your database decides whether case and accents matter. Commas are removed, so a city name that contains a comma can't match.
* **Payment method** and **Shipping method** list your current methods. Methods you've since removed can still be filtered through a link in the address bar.
* **Customer role** uses the customer's current role. **Guest (no account)** covers orders without an account. Anyone who can see reports can see in this list which roles your paying customers have, for example admins or shop managers who placed orders.
* Refunds follow their order's filters.
### Match all or any
With **Match any**, these filters combine with each other as "any", but WooCommerce's own filters (status, product and so on) still all apply.
## Settings
| Setting | Default | What it does |
| - | - | - |
| **Filters** | All on | Which filters appear: **Country**, **State**, **City**, **Payment method**, **Shipping method**, **Customer role**. Shipping method and Customer role are marked **Slower**. |
| **Address to match** | Billing address | Used by the country, state and city filters. Orders without a shipping address never match a shipping location, and always pass an "Excludes" filter. There's no fallback to the billing address. |
## When filters can't be applied
If the filters can't be applied or counted, the report shows an error in place of unfiltered numbers:
> The Analytics order filters couldn't be applied, so no results are shown. Remove them or try again.
An invalid value, or too many values, shows no orders rather than all orders.
## Performance
Filtered reports skip WooCommerce's report cache, so each one is counted fresh. **Shipping method** and **Customer role** look inside order items or customer accounts: on a store with 100,000 orders, a year-long report can take 1 to 2 seconds.
See [Performance](/admin-powerups/performance).
## Data
| Item | What it is |
| - | - |
| **Settings** | This power-up's saved settings. Deleting them brings back the defaults. |
## Known limitations
* Up to 50 values per filter (20 for cities).
* **Segment by** isn't available while these filters are in use.
* An export started before the power-up (or a filter) was switched off sends its remaining parts unfiltered.
* For developers: inside a filtered Orders report, another Orders report query run by other code (without filters of its own) uses the same filters.
This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.