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Every power-up lists what it stores in a Data section, where you can also delete it. Nothing leaves your site.

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Turning a power-up off

Turning a power-up off keeps its settings and data. Switch it back on and everything is as you left it. Turning it off does stop its background work. For example, it cancels guest-account conversions and order completions that are still waiting. The Email log is the exception. While its log exists, old entries still expire every day and privacy requests still include it, with the power-up on or off. Delete the log in its Data section to stop that. Deactivating the plugin stops the daily clean-up.

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The Data section

Open a power-up with Configure and scroll below its settings to Data. It lists what the power-up stores, how much, and a button for each item:
  • Delete removes that item.
  • Reset on Settings brings back the default settings.
  • Items marked Stays belong to your store and are never deleted.
The Data section of a power-up, with Delete, Reset and Stays items

The Data section of a power-up, with Delete, Reset and Stays items

Deleting asks you to confirm in two steps. Deleting all customer tags, or the Database clean-up history, also asks you to type “delete”. Big lists, such as background job history, delete in batches with a progress count. When it’s done, the page reloads so the settings show the new state, and a message confirms it.

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What stays

These are part of your store, so they’re shown as Stays and never deleted, not even when you delete the plugin:
  • Customer accounts created or linked from guest orders
  • Addresses saved to customer profiles
  • Completed orders and order notes

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What each power-up stores

Each power-up’s page in these docs has a Data table. In short:

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Deleting the plugin

When you delete the plugin from Plugins, it removes its settings and data on every site. To keep them, switch on Keep data if the plugin is deleted in the sidebar’s System card before you delete the plugin. It’s set per site. Switching it on takes effect straight away. Switching it off asks you to type “delete” first, because the next plugin delete would then remove the data for good. Cancel or Escape leaves it on. The server checks the typed word too. Store records (accounts, saved addresses, orders and order notes) stay either way. Records of Switch to customer switches that are still active expire on their own within 12 hours.

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Privacy

  • The plugin has no tracking. Your data stays on your site.
  • Customer tags and the Email log are included in WordPress’s personal data export and erase tools. For the Email log, that includes store emails about the person’s orders and account.
  • Accounts for guest orders creates user accounts from checkout data. Mention it in your privacy policy.
Last modified on September 28, 2026