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Accounts for guest orders creates a customer account when someone checks out as a guest, and can email them a link to set a password. A Convert past orders tool does the same for older guest orders. Shows in: Users list, order notes

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Turn it on

  1. Go to WooCommerce → Powerups, click Configure on Accounts for guest orders, and check the settings.
  2. Switch the power-up on. New guest orders on the statuses you picked get an account after the wait.

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How automatic accounts work

  • An account is created when a guest order reaches one of the statuses under When an order is, after the wait (15 minutes by default).
  • The wait is there because WooCommerce asks for a login on the thank-you page once an order belongs to an account. It gives the shopper time to see their order confirmation first.
  • After the wait, the order is checked again. It must still be a guest order, and either in one of the statuses picked now or paid (for example completed in the meantime). An order that was canceled, refunded, failed, left pending or put on hold by then gets no account and no email, unless that status is picked.
  • Existing accounts are never used automatically. If the email already has an account, the order stays a guest order and gets a private note: “An account with this email already exists, so the order stays a guest order.”
Why not link by email? WooCommerce doesn’t check that people own the email they register with, so linking by email could show one customer’s orders to someone else.
Conversions run as background jobs (WooCommerce → Status → Scheduled Actions, group admin-powerups). Switching the power-up off cancels conversions that are still waiting.

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Settings

Use an existing account with the same email: WooCommerce doesn’t check that people own their email, so someone could register with a customer’s email and see their orders. Turn it on only if you trust how accounts get created on your store. Staff accounts and, on multisite, accounts that aren’t members of this site are always skipped.
Pick paid statuses (Processing, Completed). An account is created for any email that isn’t used yet. Only the mailbox owner gets the login link, but unpaid or fake orders would still create accounts. While an Unpaid status is picked, the setting warns: “Anyone can place an unpaid order with any email address, so accounts and welcome emails could go to people who never ordered.”

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Convert past orders

The Convert past orders tab creates accounts for older guest orders. It needs the power-up to be on.
1

Pick statuses

Under Order statuses, tick at least one status.
2

Count

Click Count orders to see how many guest orders match.
3

Convert

Click Create accounts. A progress bar shows accounts created, linked and skipped. Click Stop to stop.
The Convert past orders tab during a run, with the progress bar and the skipped orders table

The Convert past orders tab during a run, with the progress bar and the skipped orders table

The tool runs while the tab is open, in batches of 20. Skipped orders are listed with a reason:
On multisite, the tool needs permission to create users. Site admins can’t use it when the network doesn’t let them add users (Network settings). This is expected.

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Privacy

This power-up creates user accounts from checkout data. Mention it in your store’s privacy policy.

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Data

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Known limitations

  • Convert past orders only runs while the tab is open. Very large backlogs take a while, and there is no background mode yet.
Last modified on September 28, 2026