It logs WooCommerce emails only. It isn’t an SMTP plugin and doesn’t log other email your site sends.
Turn it on
- Go to WooCommerce → Powerups and switch on Email log.
- Open the Log tab (also linked from the Powerups list).
What’s logged
For each email: its type, date, order, To, Cc and Bcc, subject, attachments, and a status:
Turned off and Not sent entries are logged only when WooCommerce reports them (WooCommerce 10.9 or newer) and Also log emails that didn’t go out is on.
Account emails (new account, password reset, email address confirmation and back-in-stock sign-up verification) are logged without their content, because they carry private password or verification links.
The Log tab
The Log tab with the filters, and the View window open over the list
- Search by email address, subject or order number.
- Filter by email type and status.
- Each row has View (opens the email as sent in a window over the list), Resend (where possible) and Delete (click twice to confirm).
- The viewer doesn’t load remote images or other outside content, so images linked from the email don’t show there.
- For a test, the details in the viewer include Sent by: who sent it.
- The order number opens the order.
- Page numbers and a Per page choice (20, 50, 100 or 200) sit below the list. A page number past the end shows the last page; a page number that makes no sense, such as -3, shows the first.
Resending
Resend works for order emails only: not tests, notes, refunds or account emails. It sends the current version of the email to the current recipients and adds an order note. “Order details” (the invoice or payment email) can always be resent. Other emails that are turned off in WooCommerce → Settings → Emails can’t.The Emails box on orders
Each order gets an Emails box with that order’s emails and a link to open them in the log.The Emails box on an order page
Settings
On very busy stores, the daily clean-up continues in follow-up jobs until old entries are gone.
Privacy
Logged emails are included in WordPress’s personal data export and erase tools, however many emails an address has. They cover emails sent to that address, and store emails about the person’s orders and account, such as New order, Cancelled order or Failed order. The tools match whole email addresses only. The export lists each email’s date, title and subject. It adds the content as plain text for emails the person received and for customer emails about their orders, never for account emails. Store emails about their orders are exported without their content.Data
When you switch the power-up off, the log is kept. Old entries still expire every day and privacy requests still include it, until you delete it here. Deactivating the plugin stops the daily clean-up.